Nearly 86% of what a doctor tells a patient is forgotten within 15 minutes of the appointment.
Which means by the time they get to the parking lot they already have questions.
Patients deserve answers immediately. Rebound is a communication system for providers to provide a new level of customer service for their patients. When a patient uses the the Rebound app they not only have a private communication link to their care team, but also personalized patient education about the procedure and implants they are about to receive. The care team may send messages to the patient and may also see the level of engagement the patient has with the education materials.
Here is how it works...
The provider invites a patient to connect using the Rebound app. This gives the patient a single point of contact without revealing the provider's personal mobile number.
Patients are free to ask questions about their care using a familiar chat interface. If the provider is not available to answer immediately, the patient is informed as such.
Better engagement through Rebound leads to better clinical outcomes. Patients recover from their surgery faster and enjoy a more satisfying health encounter overall.
Rebound is a totally new way to message your patients privately from your mobile device without sacrificing your own privacy by giving out your cell number.
"Health consumers that understand their disease and treatment, and are active participants in their treatment plan, have a greater likelihood of increased satisfaction, adherence to medication and treatment regimens, and thus improved clinical outcomes."
Tongue, Epps et al, “Communication Skills for Patient Centered Care” The Journal of Bone & Joint Surgery, Volume 87-A, Number 3, March 2005
Rebound is currently enrolling a limited number of providers to study streamlined communications and increased patient engagement.
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